Pre-RequisitesSetupStandardCustom Help Scout AppAdd-On Framework Hooks
Pre-Requisites
Download and install the add-onA Help Scout account
Setup
Standard
Log into your WordPress admin dashboard.On the left side navigation menu, hover over Forms and click on Settings.From this page, click the Help Scout tab.Click the Click here to authenticate with Help Scout. button to connect to your Help Scout account. If you wish to use a custom Help Scout app, see the instructions below.
Click the Authorize button on the Help Scout page to authorize the connection.Once you have successfully authenticated your account, you will see a green checkmark next to Authenticated with Help Scout.
Now you』re ready to begin creating a feed for the Help Scout Add-On.
Custom Help Scout App
If you wish to use a custom Help Scout app, follow these instructions:
Log into your WordPress admin dashboard.On the left side navigation menu, hover over Forms and click on Settings.From this page, click the Help Scout tab.Click I want to use a custom HelpScout app.. The page will reload with new OAuth and App fields.
The OAuth Redirect URI field will be filled in automatically.Enter in your App Key and App Secret. These are found in your Help Scout account under My Apps.
Click the Click here to authenticate with Help Scout. button to connect to your Help Scout account.Click the Authorize button on the Help Scout page to authorize the connection.Once you have successfully authenticated your account, you will see a green checkmark next to Authenticated with Help Scout.Now you』re ready to begin creating a feed for the Help Scout Add-On.
Add-On Framework Hooks
Because the Help Scout Add-On is built using the Add-On Framework it also inherits any hooks available in the framework methods it uses such as:
gform_short_slug_field_value for changing a field value before it is passed to Help Scout.