GeneralWhat is a legacy license?Can I keep my legacy license?Can I buy (or upgrade or downgrade to) a legacy license?RenewalsCan I use automatic renewals with my legacy license?Can I keep renewing my legacy license manually, not using automatic renewals?What happens if I do not renew my legacy license?Upgrading Legacy LicensesHow is my legacy upgrade price calculated?What happens when I upgrade?
General
What is a legacy license?
「Legacy license」 refers to the Gravity Forms license types we had in place prior to September 2017, called 「Personal」, 「Business」 and 「Developer」. These older license types are now referred to collectively as 「legacy licenses.」 Legacy licenses can be maintained and continued, but can no longer be purchased as a new sale or an upgrade.
Can I keep my legacy license?
Of course! Any legacy license you own is still fully functional and will work exactly as it does now, as long you keep it active. Additionally, the annual renewal price of an active license will not change for its lifetime, as long as you don』t let it expire. So you may continue to use your legacy licenses exactly as you have been if you stay up to date with your renewals.
Can I buy (or upgrade or downgrade to) a legacy license?
No. Legacy licenses are no longer offered for sale, so any purchases or upgrades will need to be to one of our new license types. Check them out on the Gravity Forms purchase page of 「Basic」, 「Pro」 and 「Elite」, which now include additional features.
Renewals
Can I use automatic renewals with my legacy license?
Yes. Whenever you renew a legacy license, you will be prompted to add a payment method to your account, and that license will be enrolled in automatic renewals. The renewal date and annual renewal amount for that license will not change, you just no longer have to remember to renew manually each year.
Can I keep renewing my legacy license manually, not using automatic renewals?
No. Our new payment processing system utilizes auto-renewal for all subscribed licenses. You can cancel an auto-renewal for any license following the instructions in this article, but not that you will no longer be able to renew or upgrade that license once automatic renewals are canceled.
What happens if I do not renew my legacy license?
If you fail to renew your legacy license on time, it will expire. You cannot renew, purchase again, upgrade or otherwise recover an expired legacy license.
Upgrading Legacy Licenses
Legacy licenses can be upgraded to a current license type of higher feature set. This means you can:
upgrade a Personal license to any new license type
upgrade a Business license to a new Pro or new Elite license.
When you upgrade, your license key will remain unchanged, so no change is necessary for any sites it is in use on.
Please note that:
you cannot upgrade a developer license, as this license offers the same benefits as the Elite license.
you cannot upgrade a legacy license to higher legacy license type. They are no longer offered for sale.
For instructions on upgrading, see this article.
How is my legacy upgrade price calculated?
When upgrading, you may be entitled to a discount, based on any unused term of your existing license, and the amount you paid for it in your most previous transaction, such as the last renewal or a previous upgrade. Any discounts will be identified in your Plan Summary on the pre-checkout page, right before you are asked to complete your purchase.
Upgrade discounts affect the initial purchase price of the new license type only, and do not apply to future renewals.
What happens when I upgrade?
When you upgrade, your license key does not change, but we do update the license type it represents. No changes are necessary to any websites you have the license key installed on.
When upgrading your license, your new license will have an annual renewal date equal to the same day you upgraded. So if your original license was set to renew on December 1st, but you went ahead and upgraded it on October 1st, then your new license will renew on October 1st of each subsequent year, until cancelled.