Gravity FormsPayment Add-On EventsPayment CompletedPayment RefundedPayment FailedPayment PendingAuthorization VoidedSubscription CreatedSubscription CanceledSubscription ExpiredSubscription Payment AddedSubscription Payment FailedHelp Scout Add-OnPartial Entries Add-OnNoteUser Registration Add-On
Several notification events are available within Gravity Forms as well as additional add-ons. In this article, we will outline the notification events that are available to you.
Gravity Forms
EventDescriptionForm is submittedThe Form is submitted notification event does exactly what it says – sends a notification when a form is submitted. This is the default notification sent if you do not have any selections available within your installed add-ons.Form is savedWhen using the Save and Continue functionality on your form, this event becomes available. By using this event type, a notification will be sent any time a form is saved to be continued later.Save and continue email is requestedThis notification is sent each time an email containing the save and continue link is requested. Upon enabling Save and Continue within your form settings, a notification for this event is automatically created.
Payment Add-On Events
Payment Completed
Available in:
PayPal Checkout Add-OnPayPal Standard Add-OnPayPal Payments Pro Add-OnSquare Add-OnStripe Add-OnAuthorize.Net Add-On
The Payment Completed notification event will send the notification when a product and services payment has successfully been completed.
This is not to be confused with the Subscription Created event which will occur when a new subscription is created.
Payment Refunded
Available in:
PayPal Checkout Add-OnPayPal Standard Add-OnStripe Add-On
When a payment is refunded in PayPal or Stripe, the Payment Refunded event will trigger a notification.
Payment Failed
Available in:
PayPal Checkout Add-OnPayPal Standard Add-OnStripe Add-On
If a payment fails, any notifications configured for the Payment Failed event will be triggered.
Payment Pending
Available in:
PayPal Checkout Add-OnPayPal Standard Add-On
If a payment is pending, a notification will be sent to notifications with the Payment Pending event type.
Keep in mind that this notification only fires if you have your PayPal IPN correctly configured.
Authorization Voided
Available in:
PayPal Checkout Add-OnPayPal Standard Add-On
When a prior authorization has been voided, a notification will be sent to the notification methods with the Authorization Voided event type.
Subscription Created
Available in:
PayPal Standard Add-OnPayPal Payments Pro Add-OnStripe Add-OnAuthorize.Net Add-On
If you have a subscription configured, use the Subscription Created event type to send notifications when a new subscription is created.
Subscription Canceled
Available in:
PayPal Standard Add-OnPayPal Payments Pro Add-OnStripe Add-OnAuthorize.Net Add-On
If a subscription is canceled, notifications with the Subscription Canceled event type will be sent.
Subscription Expired
Available in:
PayPal Standard Add-OnPayPal Payments Pro Add-OnStripe Add-OnAuthorize.Net Add-On
If a subscription becomes expired, a notification will fire to any notifications with the Subscription Expired event type.
Subscription Payment Added
Available in:
PayPal Standard Add-OnPayPal Payments Pro Add-OnStripe Add-OnAuthorize.Net Add-On
Each time a payment is made within a subscription, the Subscription Payment Added notification event will be triggered.
Subscription Payment Failed
Available in:
PayPal Standard Add-OnStripe Add-OnAuthorize.Net Add-On
If an existing subscription payment fails, the Subscription Payment Failed notification will be sent.
Help Scout Add-On
EventDescriptionConversation is createdThe Help Scout Conversation Created notification event will send a notification when a Help Scout conversation is created.
Partial Entries Add-On
EventDescriptionSavedThe Saved notification event will send a notification when a partial entry is saved for the first time. See note 1.UpdatedThe Updated event will send the notification when an update request for an existing partial entry is received. See note 2.
Note
Note that this is different from the Form is submitted event, or the Updated event in which the notification will fire for every partial entry update request.Bear in mind that many update requests can happen until the user submits the form or leaves the page, and they are fired by the Heartbeat API even if there』s not any new data in the form fields, therefore using this event can lead to multiple emails being sent.
User Registration Add-On
The following are the various notification events that are available when the User Registation add-on is being used.
EventDescriptionSite is createdThe Site is created event will send a notification when a new site is created within a WordPress Multisite installation.User is pending activationWhen a user is pending activation, the User is pending activation event can be used to send notifications when a user is added to the activation queue.User is activatedThe User is activated event is used to send notifications when a new user is activated on the site.User is registeredSends notifications when a user is updated on the site.User is updatedSend the entry to the Trash. Please note, the Trash is not automatically deleted. Deleting entries from the Trash will delete those entries permanently along with any files uploaded to them.User pending activation deletedSends the notification when the pending activation is deleted without being activated. Available with User Registration v4.4.4 and greater.